Shipping policy
🚚 Shipping Policy
At ETHICS, we provide fast and reliable delivery across Latvia, the European region, and the United States.
All orders are fulfilled and shipped through Selfnamed Fulfillment Center and trusted logistics partners.
1. Order Processing Time
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Orders are processed within 1–2 business days after payment is received.
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Orders are not processed on weekends or public holidays.
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If any delays occur, we will notify you by email.
2. Shipping Regions & Rates
🇱🇻 Latvia
| Shipping method | Price | Delivery time |
|---|---|---|
| Standard Delivery | €2.99 | 1–2 business days |
| Free Shipping | €0.00 | Orders from €35 and up |
| Express Delivery | €4.99 | 1 business day |
Deliveries within Latvia are carried out by Omniva, DPD, Latvijas Pasts, or Selfnamed logistics partners, depending on the selected option at checkout.
🇪🇺 Europe (EU + Norway)
| Shipping method | Price | Delivery time |
|---|---|---|
| Standard Europe Shipping | €5.99 | 3–7 business days |
| Express Europe Shipping | €14.99 | 2–4 business days |
Available in:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway.
🇺🇸 United States
| Shipping method | Price | Delivery time |
|---|---|---|
| Standard USA Shipping | $8.99 | 7–12 business days |
| Express USA Shipping | $24.99 | 4–6 business days |
Shipments to the United States are handled via USPS, UPS, FedEx, or other Selfnamed partner carriers.
3. Tracking Information
Once your order has been dispatched, you will receive an email containing your tracking number.
Tracking updates may appear within 24–48 hours.
4. Customs, Duties & Taxes
Orders shipped outside the European Union (e.g., USA, Norway) may be subject to:
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customs duties
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import taxes
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additional charges
These costs are not included in product or shipping prices and must be covered by the customer.
Customs processing times may affect delivery timelines.
5. Lost, Damaged or Delayed Packages
If your shipment is delayed, missing, or arrives damaged:
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contact us at support@thethics.club
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include your order number and tracking link
We will assist with:
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investigation
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reshipping if necessary
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coordination with Selfnamed and the carrier
6. Undeliverable Packages
If a package is returned to us due to:
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incorrect address
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unclaimed parcel at a pickup point
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failed delivery attempts
We will offer:
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reshipment (shipping fee applies), or
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refund for products (shipping fees are non-refundable)
7. Contact Information
ETHICS Customer Support
📧 support@thethics.club